Privacy Policy
1. We respect your privacy
1.1. The Swordfish Group recognises the importance of protecting the privacy of personal information. We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. "Personal information" is the information we hold which is identifiable as being about you.
2. Collection of personal information
2.1. The Swordfish Group will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms necessary to deliver education and perform our activities.
2.2. You may provide information such as your name, phone number, address and email address to enable us to send information and provide updates.
2.3. When you visit our sites, we may collect information from you automatically through cookies or similar technology, such as a tag, pixel, or other web beacon.
3. Disclosure of your personal information
3.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors and advertising partners insofar as reasonably necessary for the purposes set out in this Policy.
3.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
3.3. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
3.4. Third party disclosure of personal information includes administration of educational programs, identifying activities completed, content consumed and processing of continuing professional development points. We may also share and receive online data collected through cookies and similar technology with our advertising partners. This means that when you are on another website, you may be shown advertising based on your browsing patterns on our sites. We may also show you advertising on our sites based on your browsing patterns on other sites that we have obtained from our advertising partners. You can choose to reject cookies by changing your browser settings (see section 8. Website).
3.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
3.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling of your personal information.
3.7. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling of your personal information.
4. Security of your personal information
4.1. The Swordfish Group is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
4.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
5. Security of your personal information
5.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you, or believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us via our contact us page.
5.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act 1988 *Cth).
6. Complaints about a privacy breach
6.1. If you have any complaints about our privacy practices, please feel free to contact us via the Contact Us page with details of your complaint. We take complaints very seriously and will respond shortly after receiving your complaint.
7. Changes to the privacy policy
7.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.
8. Website
8.1. When you visit our websites, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, internet protocol address, hostname, domain name, etc. This information is used to analyse how people use our site so that we can improve our service.
8.2. Cookies: "Cookies" are very small files that a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.
Information that may be used:
Type of browser and its settings
Cookie information
The IP address from which the device accesses a client's website or mobile application
Information about the geographic location of the device when it accesses a website or mobile application
Information about content consumed
Purposes:
Measurement location of the device when it accesses a website or mobile application
Understanding how you use sites/content viewed, links followed, information about your browser, device and IP address
Working with partners to deliver advertising relevant to you
Information storage and access
Ad selection, delivery, reporting
Content selection, delivery, reporting
8.3. Google Analytics is currently used to analyse usage and improve our content.
8.4. Third party sites: Our site may, from time to time, have links to other websites not owned or controlled by us. These links are meant for your convenience only. Please be aware that The Swordfish Group is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.