Welcome to Swordfish Group
Today’s healthcare businesses expect more from their agency partners than ever before. And rightfully so.
Our industry is a turbulent one, with competing dynamics presenting themselves more frequently than in the past. The modern healthcare business could, at any one point, be navigating skills shortages, growing demands for more personalised CX, carbon footprint pressures, data proliferation and, of course, business transformation. All of these get in the way of what really matters, which is providing the best possible care to patients.
In our experience, no one business can manage such a diverse mix of challenges alone. Afterall, a problem shared is a problem halved. And we love solving business problems.
Swordfish Group was born out of the evolving necessity for agency partners to help organisations navigate our modern industry, and collaborate to solve their complex business problems.
We do this differently, too.
Swordfish has the unique ability to truly be omnichannel for healthcare businesses and ladder across business verticals; connecting disparate dots of technology, capabilities and processes to genuinely solve business problems - talking their language and breaking down silos.
So, the ‘how’.
With a rich history in digital marketing and technology, Swordfish layers on best in class CX, robust data developed insights, targeted media strategies and transformation consultancy, to offer a true ‘one stop shop’ for healthcare businesses and brands - our clients. Customer centricity is at the core of what we do, helping our clients evolve models of care by progressing their own infrastructure, capabilities and processes.
Through our sister agency group, we provide access to some of the brightest minds in the game across APAC, SEA, LATAM and the US, ensuring global reach with local know-how.
We are committed to introducing new, best practice models to healthcare businesses by embracing future trends from in, and out of our industry, and making them tangible right now. Swordfish boasts owned solutions in media, data and business management, enabling rapid results for our clients. In doing so, we equip our clients with the tools to face tomorrow’s challenges, today.
This is our investment to our clients; the best minds married with the best models, and an insatiable appetite for solving problems that stems from the top of our business. We want to push the standard when it comes to strategic agency partnerships. Because at Swordfish, we believe we are here to transform care. It’s our reason to get out of bed everyday. We know we need to do more to improve outcomes for patients, customers and our clients in today’s landscape.
By helping healthcare businesses and brands excel and navigate our modern industry, we aim to inspire transformation so that every patient gets the best possible care.